Roadside assistance refers to a service provided to motorists when their vehicle breaks down or encounters issues while on the road. It typically involves sending a professional service provider to the location of the stranded vehicle to provide assistance and, if necessary, arrange for towing to a repair facility. Roadside assistance programs are designed to offer convenience, safety, and support to drivers in emergency situations. It is important to know that the Roadside service for electric cars is also available since the purchase of EV has gained momentum due to its sustainable and environment friendly approach.
In this Blog, We Will Cover:
1. When to Look for Roadside Assistance for Electric Vehicles?
- Mechanical Breakdown
- Flat Tyre
- Dead Battery
- Fuel Delivery
- Lock-Key Assistance
- Towing
2. Things to Know About Roadside Assistance for Electric Cars
- EV-Specific Services
- Charging Support
- Service Provider Network
- Coverage Limitations
- Charging Network Partnerships
- Mobile Apps and Communication
- Costs and Coverage Options
3. Conclusion
When to Look for Roadside Assistance for Electric Vehicles?
Roadside assistance is typically needed in situations where your vehicle experiences a breakdown, malfunction, or other issues that prevent it from operating safely or efficiently. Here are some common scenarios when you may need roadside assistance for electric vehicles:
Mechanical Breakdown
If your vehicle experiences a mechanical failure or part malfunctions, rendering it inoperable, roadside assistance can help. This can include issues with the engine, transmission, suspension, or other critical components.
Flat Tire
If you have a flat tire and don’t have the necessary tools or knowledge to change it yourself, roadside assistance can send a professional to assist you. They can either change the tire or provide a temporary fix to get you to the nearest repair facility.
Dead Battery
When your vehicle’s battery is completely discharged and unable to start the engine, roadside assistance can provide a jump-start to get you back on the road. They may also diagnose and address any underlying battery or charging system issues.
Fuel Delivery
If you run out of fuel while driving and find yourself stranded, roadside assistance can provide fuel delivery to your location. They can bring enough fuel to help you reach the nearest gas station or charging station, depending on your vehicle type.
Lock-Key Assistance
If you accidentally lock your keys inside your vehicle or lose them, roadside assistance can help you gain access to your vehicle. They may use specialized tools or techniques to unlock the doors safely.
Towing
In cases where your vehicle cannot be repaired on-site or driven safely, roadside assistance can arrange for a tow truck to transport your vehicle to a nearby repair facility or your preferred destination.
Things to Know About Roadside Assistance for Electric Cars
When it comes to getting roadside assistance for electric vehicles (EVs), there are a few key things to keep in mind. Here’s what you should know:
EV-Specific Services
Roadside assistance for EVs often includes specialized services tailored to the unique needs of electric vehicles. These roadside services for electric cars may include battery-related assistance, such as jump-starting a dead battery or arranging a tow to the nearest charging station. Make sure the roadside assistance program you choose explicitly covers EVs and offers services relevant to their specific requirements.
Charging Support
Running out of battery power can be a concern for EV owners. Some roadside assistance programs provide charging support by either arranging for a mobile charging unit to provide a quick charge or towing your vehicle to the nearest charging station. Ensure that the program you select offers this type of assistance to help you get back on the road.
Service Provider Network:
Roadside assistance programs work with a network of service providers, including towing companies and technicians. Check if the program has a robust and reliable network of providers in your area. It’s essential to have access to qualified professionals who are knowledgeable about EVs and equipped to handle any issues that may arise.
Coverage Limitations:
Like with any roadside assistance program, EV roadside assistance may have coverage limitations. These limitations can include the number of service calls allowed per year, maximum towing distances, and specific geographic boundaries. Carefully review the terms and conditions of the program to understand what services are covered, any limitations that apply, and if there are any additional costs involved.
Charging Network Partnerships:
Some roadside assistance programs for EVs have partnerships with charging networks. These partnerships can offer additional benefits, such as priority access to charging stations or discounted charging rates. If you frequently rely on a specific charging network, inquire about any partnerships or benefits available through your roadside assistance program.
Mobile Apps and Communication:
Many roadside assistance programs now offer mobile apps or online platforms that allow you to request assistance, track the arrival of the service provider, and communicate directly with them. These features can enhance the convenience and efficiency of the assistance process. Check if the program you choose offers these digital tools for easy access and communication.
Costs and Coverage Options:
Roadside assistance for EVs may come as part of your vehicle purchase or be available through separate subscriptions or memberships. Consider the costs involved and the level of coverage provided. Evaluate your specific needs and usage patterns to determine the most suitable option for your requirements and budget.
Conclusion
It is important to know that an emergency situation can strike anytime, henceforth, being prepared is the key to saving yourself from untimely threats and discomfort. To save you from the horrors of being stranded on the road, Droom Roadside Assistance offers an exceptional level of support specifically tailored for electric vehicles (EVs), making it the preferred choice for EV owners in need of roadside assistance.
With specialized EV services such as emergency charging assistance, towing to the nearest charging station, and expertise in addressing battery-related issues, Droom Roadside Assistance understands and meets the unique needs of EV drivers. Coupled with their extensive service provider network, quick response times, user-friendly experience, and cost-effective options, Droom Roadside Assistance ensures that EV owners receive efficient and reliable assistance during any roadside emergency.
By choosing Droom Roadside Assistance, EV drivers can drive with confidence, knowing they have access to the expertise and support required for a smooth and worry-free driving experience.
Droom is an automobile e-commerce platform offering a 21st-century automotive buying experience online with its four value pillars including trust, selection, low price, and convenience second to none. It offers 250k+ vehicles online in 1,100 cities — both used and new. Droom deals in buying and selling cars, 2-wheelers, and other vehicles too. It is an AI and data science-driven platform designed with the best ecosystem tools. Here, we have a team of auto-experts and auto enthusiasts who are dedicated to covering every sphere of the auto industry by simplifying the procedure of buying and selling with Unified Droom Experience. To know more, click here.
