In the digital-first era, more and more car buyers prefer searching for a vehicle online instead of physically visiting a dealership. Car dealers in India have also changed the way they do business by adopting different digital marketing strategies, including improving their online presence. Many dealers find it difficult to appear in local searches on Google since they face tough competition there.
A big part of showing up in local searches comes down to how your Google Business Profile (formerly known as Google My Business) is set up. It’s one of the most important tools an automobile dealer can use to get noticed and bring in serious buyers. That’s why having a complete, accurate, and well-maintained Google Business Profile for dealers doesn’t just help you appear in search results—it also builds trust.
In this blog, we will go through how car dealers in India can optimize their Google Business Profile to improve local SEO, effectively manage Google reviews, and woo more customers into their showrooms.
1.Setting Up a Verified Profile Correctly
Google Business Profile for dealers serves as your digital showroom, making the right first impression on potential customers. Perfecting this can turn out to be a crucial tool to get more sales.
- Provide Accurate Information: Enter correct details of your dealership, including address, phone number, and correct working hours for each day of the week. Many dealerships lose walk-in traffic simply because customers arrive when the showroom is closed.
- Select the Most Relevant Business Categories: Beyond just “Car Dealer,” add secondary categories that match all your services, such as “Used Car Dealer” or “Auto Parts Store.” This helps your dealership appear in more specific searches, improves Google reviews, and gives customers a clear picture of what you offer.
- Upload High-Quality, Recent Photographs: Include at least 10 to 15 recent shots of your best car models. Google Business Profiles for dealers with outstanding photos get 40% more direction requests than ones with only the bare minimum of information.
Expert Tip: Encourage clients to select “Confirm Location” during their visit to your showroom; this easy method improves local SEO for dealers.
2.Posting Inventory Updates and Photos
Keeping Google Business Profile for car dealers active with regular updates shows both customers and search engines that a dealership is thriving and engaged.
- Post New Car Arrivals: Uploading clean pictures along with brief descriptions mentioning distinctive features, available colors, and special launch offers, if any, is a feasible choice to post new car arrivals. This enhances your Google reviews and encourages prospective buyers to drop by your showroom.
- Design Promotion and Financing Opportunities Posts: Advertise your annual withdrawal sale or festival sales. Indian vehicle dealers must present details about prepayment, interest, and treatment charges that can attract price-conscious buyers.
- Share Useful Car Care Tips and Maintenance Reminders: Post content like “Ways to Prepare Your Car for the Monsoon” or “Essential Maintenance Checks for Used Cars.” This way, local SEO for car dealers can be improved with the help of this content, and it will keep your profile active.
Expert Tip: Track which posts generate the most engagement and calls to your dealership, then create more similar content.
3.Managing Reviews for Local SEO
Customer Google reviews have a direct influence on your search visibility and reputation. Having a review management strategy can help boost your dealership’s online presence.
- Request Reviews at the Right Time: Request reviews from happy customers at the appropriate time after handing them over their new vehicle. This is when they are likely to leave something positive. Design a simple card with a QR code that directs them directly to your Google review page to make it convenient.
- Respond to All Reviews: Google Business Profile for dealers is more effective when they engage with customers and respond to both positive and negative Google reviews. Show gratitude to customers leaving positive feedback and professionally resolve issues.
- Improve Your Actual Processes: If multiple Google reviews mention waiting times, delays in paperwork, or the like, then improve your processes. Then highlight these changes in your review responses to demonstrate that you care about customer feedback.
Expert Tip: Indian car dealers should create Google Alerts for their dealership name to capture mentions on websites and social media sites.
4.Booking a Test Drive Through GMB
The primary purpose of dealers having a Google Business Profile is to turn web browsers into repeat clients. Optimize your profile to encourage test drive bookings.
- Enable Booking Button Option on Your Profile: By allowing the booking button, Indian car dealers make it possible for potential buyers to book test drives from their Google Business Profile (Google My Business). Connect this to your actual appointment system to ensure proper follow-up and preparation of every visitor.
- Highlight Most Popular Models: Instead of generic words like “Book a Test Drive,” use CTAs that are model-specific, like “Test Drive the New Creta.” These targeted buttons typically receive 30% more clicks because they match what customers are already interested in.
- Reply to Questions in Minutes: When someone asks for information using Google, car dealerships that reply the fastest tend to get the sale. Establish alerts so your salespeople can call back instantly when someone expresses interest.
5.Tracking Footfall & Click Metrics
Having a profile on Google increases your footfall tracking, and you can measure click metrics that are equally important to measure the performance of your Google Business Profile.
- Review Your Google Insights Data: Local search engine optimization needs to be checked according to your Google Insights data weekly. You can observe how individuals search to look at your profile, which photos are most frequently viewed, and which days have the most calls. Utilize that knowledge to guide your content strategy.
- Monitor the “Requests for Directions” Metric: This statistic measures the number of people who plan to visit your dealership after viewing your Google Business Profile. If this is low, you might need to present more convincing reasons in the future.
- Track Your Walk-Ins and Actual Sales Data: Keep track of how many walk-in customers say they found you through Google and what percentage of said inquiries convert into sales. This way, you can establish the actual return on investment from your efforts in Google Business Profile and be aware of what works and what needs improvement.
Expert Tip: Install the Google Business Profile app on your phone so you can receive real-time notifications and respond to customer inquiries.
Conclusion
A Google Business Profile is no longer optional for car dealers in India—it’s essential in today’s digital-first market to improve their online presence and get more leads. By implementing these practical strategies, local SEO for car dealers can be improved easily, resulting in better visibility, building trust with potential customers, and ultimately selling more vehicles.
Looking for expert help with your online presence? Consider joining the Droom Chairman Club, where dealerships get access to 10 powerful marketing and software solutions specifically designed for automotive businesses. These include services like Social Media Management, Lead Generation, Influencer Marketing, and more. Our Google for Business solution handles everything from optimization of Google Business Profile for dealers to review management, letting you focus on what you do best—selling cars and satisfying customers.
Droom is an automobile e-commerce platform offering a 21st-century automotive buying experience online with its four value pillars including trust, selection, low price, and convenience second to none. It offers 250k+ vehicles online in 1,100 cities — both used and new. Droom deals in buying and selling cars, 2-wheelers, and other vehicles too. It is an AI and data science-driven platform designed with the best ecosystem tools. Here, we have a team of auto-experts and auto enthusiasts who are dedicated to covering every sphere of the auto industry by simplifying the procedure of buying and selling with Unified Droom Experience. To know more, click here.
