Once more highlighting its differentiated, consumer-centric approach, Droom, India’s pioneering online automobile transactional marketplace, has recently announced the launch of its ‘Services & Repairs’ category. The latest move is meant to facilitate more convenient, cost-effective and accessible vehicle servicing to customers seeking for quick and reliable automobile repairs.
Droom’s ‘Services & Repairs’ category will have three product types for consumers to choose from – Express Service & Maintenance, Standard Service and Extensive Service. While the Express Service will have features like Extensive Vehicle Inspection, Wheel Balancing, Wash & Polish, Minor Repairs and Battery Water (top-up), Standard and Extensive services include in-depth vehicle servicing that involves Consumable replacement, Engine Oil Filter replacement, Engine Oil replacement and Brake Fluid replacement. The prices range from INR 350 to INR 18000 for different services, and come inclusive of labour charges.
Speaking on the announcement, Sandeep Aggarwal, Founder and CEO, Droom, said, “Industry reports predict that nearly 80% people don’t get their vehicles serviced from branded service centres once the free service expires due to higher costs, time crunches and a dearth of quality servicing facilities. The launch of our ‘Services & Repair’ category will enable better savings on costs without compromising on the quality of service for our users. We are initially rolling it out in metropolitan cities, with a view of expanding the service in more cities in due time.”
Droom has partnered with leading vehicle servicing vendors such as Cartisan, Pitstop, Carpathy and Garagely to enable its latest category, and is targeting service fulfilment within 2-4 hours once a customer makes an online booking. The category, which is currently live in the cities of Mumbai, Delhi-NCR and Bangalore, will allow Droom users to improve the performance and longevity of their vehicles and reap the benefits of enhanced fuel efficiency and reduced maintenance costs.